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Welcome to Import Export Support – Confidence Through Clarity

Import Export Support (IES) is an independent consultancy based in Norfolk, specialising in helping companies in East Anglia to make sure that their excise and import export supply chain activities are fully compliant with HMRC’s legislative requirements. Our aim is provide you with a solution that could give you tangible cost benefits and increased control & visibility of your supply chain whilst also mitigating risks and giving you the confidence that you will comply with HMRC legislation and you will meet your customer’s expectations.

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Compliance
Risk Report

A concise Risk Assessment Report written following an interview based questionnaire

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Compliance
Audit

In depth supply chain analysis with an action plan to deliver a robust Duty Management Solution

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Process Map & Procedure Writing

Written Procedures and Process maps written to support your individual businesses requirements

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Project
Management

We will ensure that your resources are focussed on activities which will deliver the best results

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What our customers say about us

  • Since September 2014 Import Export Support have helped Tobar by initially identifying the risk areas and then by defining and rolling out new or amended processes, thereby giving us structure, control and a better understanding of our customs activity. We are already seeing the benefit from IES guiding our team in the delivery of a more secure and reliable import and export supply chain. The implementation of their recommended processes and solutions will, in time, eradicate much of the Non-Value activity in our supply January 2015

    Glyn Loveday - Finance Director
    Tobar Group Ltd
  • As the longstanding provider of freight import services for Tobar the last year Agility has been working with Tracey (IES) as part of the implementation of a Duty Management Solution for Tobar. The main strength of IES was facilitating both companies to work together. Key achievements include improving the scope and extent of data, knowledge sharing which coupled new or updated processes and a revised standard operating procedure have clearly redefined roles and responsibilities for each person involved in the import supply chain. April 2015

    Joanne Wood - Branch Manager
    Agility Logistics Ltd
  • IES helped me out enormously getting my first shipment of recycled flip flop sculptures imported from Kenya. Their insights into which commodity codes to use as well as my freight forwarder’s charging structure made the whole process far easier than I expected.

    I would heartily recommend their services  July 2016

    Mark - Owner
    FlipflopIwas
  • Thank you to Tracey at IES for masterminding the Tobar Duty Project and for the work you have done in helping us attain the Customs Warehouse with CFSP status. You and everyone else put a huge amount of effort in and it’s been rewarded. May 2016

    David Mordecai - CEO
    Tobar Group Ltd
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Why choose Import Export Support?

We like to work with alongside you as an extension of your team. We will commit to keep you informed and deliver a solution tailor-made to address the challenges faced by your organisation within an agreed time and budget.

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    We know customs

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    We will get to know your business

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    We will keep you abreast of all legislative changes to duty and customs

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    We will show you how to be more compliant

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    We will smooth your custom process and possibly save you money as well!!