Import Export Support (IES) is an independent consultancy based in Norfolk, specialising in enabling companies across the East of England gain a clearer understanding of their international supply chains, making them more efficient and compliant with HMRC rules.
Established in 2014 by Tracey Renshaw, IES has built a strong base of clients who value clear advice and authoritative views from an independent specialist. Clients vary from start-ups to major corporations, but the IES ‘Four Steps’ has proved to be an effective system across the board.
Since the launch of IES, we have made a number of successful duty reclaims to HMRC, returning tens of thousands of pounds to clients. IES has gained numerous HMRC authorisations and approvals for clients, for instance for one client, an HMRC approved Customs Warehouse, for another Authorised Export Operator (AEO) status. For all of our clients, we work closely with HMRC on improving import and export compliance.
Tracey is able to call on years of experience gained in a career in finance and import and export. Her CV includes obtaining and running a Customs Warehouse for Jaeger, and the role of Head of Customs & Excise at Marks and Spencers where Tracey delivered significant savings from classification reclaims and from implementing Outward Processing Relief regime. This background gives Tracey an unrivalled knowledge in the practical commercial implementation of customs reliefs and simplifications that make good sense and deliver tangible benefits.
As Britain works out the best way to leave the EU, Tracey’s expertise in the realities of importing and exporting means her views are sought by a wide range of businesses and organisations and she regularly takes part in industry conventions and advisory panels.
Tracey comments ”I was captivated by understanding and resolving the issues that surround the importation, manufacture and re-export of goods into and out of the UK. I set up Import Export Support with the primary reason to work with companies on their authorisations and procedures to help smooth out the ripples in the supply chain and to reduce the cost of moving stock around the globe”.